Customer Testimonials

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DealerRater Jun 21, 2018
 

My experience first stated with being contacted from Tara via email regarding the car I was interested in looking at- our interaction was very short, but she was extremely professional and helpful from the start. It was exactly what I needed to get my foot through the door as I just had a terrible experience from a different Honda dealership out in Albany. Walking through the doors I was immediately greeted from an associate (can't remember his name), he then grabbed Brad to help us for the remainder of the sale. Brad was/is very straight forward (not the sugar coat kind of guy, which I appreciated most), knowledgeable and had the most patience I've ever seen (being that we walked in with two toddlers that wanted no part in this, thank goodness for the kids room). I can't/couldn't have thanked Brad and Tom enough for their determination on letting us walk out the door with a new car same day as there were MANY roadblocks that were preventing it, but they got it done! I've already recommended Brad as well as the dealership overall to many of my friends and I will absolutely continue to do so.

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DealerRater Jun 21, 2018
 

One of the best car buying experiences I have ever had. Mark Ellis was my salesman and he in no way pressured me to buying a car. The very first thing he did was walk me around the dealerships to show me where everything was and make me feel at home. The test drive itself was fantastic he showed me the new collision center and made me back into a parking spot just so I could see the backup camera in action. When we were done he thanked me for my time and was ready to have me leave for my next test drive at another dealership. The way he talked and treated me was enough for me to skip the next test drive and purchase my CR-V from Mark. This will be my dealership from now on. I did deal with a few other people whom I do not remember their names but all were just a stellar ad Mark was

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DealerRater Jun 21, 2018
 

Our second vehicle purchase this year from Mohawk. Both experiences have been positive. The latest purchase started with an internet search and conversations with Samantha. She helped us set up an appointment at the dealership to come in for a look. Our salesperson was Mark Ellis, who was friendly, informative and efficient. We test drove the vehicle, negotiated the price and were out the door within about two hours. When we came back the following business day to sign the papers, Katie Gattuso had everything ready so we were in and out in about 30 minutes, including a comprehensive run though of the vehicle. We wrapped up the deal by meeting with Nick and Kim Bonarrigo. The car was ready on time and delivered as promised. Great experience from start to finish.

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Google Jun 20, 2018
 
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DealerRater Jun 20, 2018
 

Really appreciated all the help from Nicole Oeser buying my first car. She was great in answering any questions I had and excited to find a car that satisfied my needs. Overall, extremely happy with my new CR-V and with the customer service from Mohawk Honda.

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DealerRater Jun 20, 2018
 

Excellent experience! Tom and Matt were very helpful in helping with the lease of my new car ! They helped guide me into the right car that fits my needs. Very happy with the experience I had at Mohawk Honda!

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Google Jun 20, 2018
 

Mohawk Honda goes out of their way to meet the buyers needs. Each and every staff was professional, knowledgable and helpful. I would refer any friend or family member to them with confidence. The mohawk honda employees break every stereotype of the typical sales and staff at most dealerships. I didn't have to waste any time and was given a prompt, good deal on exactly what I wanted.

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DealerRater Jun 19, 2018
 

I had visited multiple dealerships before going to Mohawk Honda, and from the minute my mom and I stepped foot in the dealership, we felt taken care of. The staff was so friendly and the used cars sales manager Justin McGrath paired us up with the amazing Nicole Oeser! She made buying my first car an enjoyable experience and genuinely cared about getting me the best deal and best car. She was also very knowledgeable about the cars which was so helpful! Kaitlin Gattuso was also so helpful when filling out all of the paperwork and figuring out the best warranty! Mohawk Honda is the best and I love my new car!

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DealerRater Jun 19, 2018
 

Mohawk Honda goes out of their way to meet the buyers needs. Each and every staff was professional, knowledgable and helpful. I would refer any friend or family member to them with confidence. The mohawk honda employees break every stereotype of the typical sales and staff at most dealerships. I didn't have to waste any time and was given a prompt, good deal on exactly what I wanted.

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DealerRater Jun 19, 2018
 

Friendly, courteous and knowledgeable staff. All questions answered to my satisfaction. They do everything I would expect from a dealer. AJ is a credit to Mohawk Honda and an excellent sales person. This sums up why I come back to Mohawk Honda.

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