Customer Testimonials

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DealerRater Aug 20, 2018
 

Great consumer service.. and People there are compassionate in what they do. They listen to me and was understanding with my needs and wants. Will recommend

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DealerRater Aug 20, 2018
 

I was on a quick vacation trip from Boston to upstate NY and my car died about 1 mile from your dealership. As I waited for over 3 hours for a tow truck, I received multiple calls from John Higgins telling me that he would wait for me even after the 8:00 Wednesday closing time. The tow truck finally arrived, we pulled into the dealership at 8:38, John was there waiting and took care of the processing in no time at all. He then proceeded to drive me to the Casino hotel about 2 miles away! John then updated me throughout the following day as my car was being worked on. It is so rare to encounter that kind of personal customer service today. He basically turned a tough, stressful situation into a positive. I can't thank him enough. Also the Sr. Technicial Derek Anderson made the repairs to my car and did a thorough test drive of 22 miles to make sure the car did not have any problems. Great work Derek, I've had no problems since the repair. Thanks again to both John and Derek. This is one of the most memorable customer service experiences I've ever had in any type of industry. Matt Sidor Medford, MA

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DealerRater Aug 20, 2018
 

Nicole was so pleasant and helpful throughout the whole experience. She accommodate me with my schedule and made the process go so well. If you need a car go see Nicole you won’t be disappointed you have my word.

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Google Aug 20, 2018
 

I was on a quick vacation trip from Boston to upstate NY and my car died about 1 mile from your dealership. As I waited for over 3 hours for a tow truck, I received multiple calls from John Higgins telling me that he would wait for me even after the 8:00 Wednesday closing time. The tow truck finally arrived, we pulled into the dealership at 8:38, John was there waiting and took care of the processing in no time at all. He then proceeded to drive me to the Casino hotel about 2 miles away!John then updated me throughout the following day as my car was being worked on. It is so rare to encounter that kind of personal customer service today. He basically turned a tough, stressful situation into a positive. I can't thank him enough.Also the Sr. Technicial Derek Anderson made the repairs to my car and did a thorough test drive of 22 miles to make sure the car did not have any problems. Great work Derek, I've had no problems since the repair.Thanks again to both John and Derek. This is one of the most memorable customer service experiences I've ever had in any type of industry.Matt SidorMedford, MA

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DealerRater Aug 19, 2018
 

Nicole gave me personalized attention throughout the process of setting up a service appointment and getting my automobile repaired. I had a rough few days, and she patiently and professionally navigated through my car's need for service. It sounds simple enough - like she was just doing her job - but she could have treated me lesser, and didn't. She is definitely customer service driven. Thanks Nicole!

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DealerRater Aug 18, 2018
 

Recently leased an Odyssey from Mohawk Honda. I was the simplest process we have ever encountered. Thank you Ashley, Dre and John! You made this the most pleasant buy experience we have ever had working with a dealership.

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DealerRater Aug 18, 2018
 

Purchased new 2019 Odyssey, salesman Cam, finance Michael were great, it's a little far to drive but otherwise we are delighted with our entire Mohawk Honda experience

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DealerRater Aug 18, 2018
 

We were helped right away. Joe and Chris were extremely helpful and polite the whole time. I would definitely recommend this dealership to others trying to buy cars for the first time.

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Google Aug 18, 2018
 

Recently leased an Odyssey from Mohawk Honda. I was the simplest process we have ever encountered. Thank you Ashley, Dre and John! You made this the most pleasant buy experience we have ever had working with a dealership.

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DealerRater Aug 17, 2018
 

Such a great environment. Thank you Brandon for working with me. He did everything he could to get me into the car that I wanted. Very kind and professional. Definitely recommend.

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